Return / Refund
To initiate a return or refund with Yaathi, please ensure that your purchase aligns with the following guidelines:
If you receive products with genuine manufacturing or quality defects, kindly photograph the items and share them with us via WhatsApp at (+91 9150053997) immediately after unpacking. You must also request a return within the next 3 days.
Refunds are only applicable in the following situations: a) incorrect deliveries, or b) damaged goods. Please note that refunds or exchanges cannot be provided for color preferences or changes of mind.
If your purchase meets the aforementioned return criteria, please contact our care team within 3 days of delivery and provide the following information:
Order number Delivery address Reason for return For defective or incorrect products, please include an image of the item.
You can reach us by email at email@example.com or by calling our customer care at +91 9150053997. Our customer care is available Monday to Saturday, between 9:00 AM and 6:00 PM (IST). We will address your issue and provide a response within 48 working hours.
A reverse pick-up will be scheduled within 3-4 business days. Please ensure that the product you return is unused, unworn, and has its original tags intact. Kindly note that international orders are not eligible for returns.