What types of jewelry do you offer? We specialize in 925 sterling silver jewelry, including rings, necklaces and earrings. Each piece is crafted after an order is placed, ensuring a unique, made-to-order experience.
Where do you ship your jewelry? We currently ship exclusively to the USA.
How long does delivery take? Delivery typically takes 12 days from the date of order confirmation, as each piece is manufactured after an order is received.
Do you offer any warranty on your jewelry? Yes, we provide a 1-year warranty on all our jewelry. This covers manufacturing defects, so you can wear your jewelry with confidence.
What is your return policy? We offer a 30-day return policy. If for any reason you’re not satisfied with your purchase, you may return it within 30 days of receipt for a full refund, subject to our return conditions.
How can I return an item? To initiate a return, please contact our customer support team with your order details. We’ll guide you through the return process.
What payment methods do you accept? We accept payments via PayPal for a secure and smooth transaction experience.
Are there any discounts or promotions? We occasionally run special promotions and discounts. Check our website regularly or subscribe to our newsletter to stay updated!
How can I track my order? Once your order is shipped, we’ll send you a tracking link via email, so you can follow your package’s progress.
Who can I contact for further questions? If you have any other questions or need assistance, please reach out to our customer support team through our Contact Us page.